The team at Dwyers Toyota have been the recipients of many awards since joining the franchise in 1991 as the Toyota Dealer in Bairnsdale (East Gippsland). We aspire to be the best we can be and encourage our staff to got the extra mile required to achieve outstanding customer satisfaction.
We are the recipient of the "Southern Region Rural Dealer Of The Year" five years in a row and "Presidents Award" winners for the last two years.
Our Awards Summary
2009
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President Award for Excellence
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Southern Region Rural Dealer Of the Year
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Toyota Knight Silver and Sales Excellence Silver Award
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Parts Excellence Silver Award
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Service, Customer Satisfaction and Business Management Bronze Excellence awards
2008
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President Award for Excellence
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Southern Region Rural Dealer Of the Year
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Parts, Sales, Service and Business Management Excellence awards
2007
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Southern Region Rural Dealer Of The Year
2006
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Southern Region Rural Dealer Of The Year
2002
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President Award for Excellence
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Southern Region Rural Dealer Of the Year
1994
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Southern Region Rural Dealer Of The Year
1993
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President Award for Excellence
Presidents Award
Toyota Presidents Award for Excellence
Dwyers Toyota have been the recipients of the prestigious Toyota Presidents Award on numerous occasions. The team at Dwyers Toyota strive for excellence in all aspects of the day to day activities within the dealership.
The Toyota Presidents Awards for Excellence represents the ultimate motor industry challenge encompassing all -round Dealership commitment. In every area of Dealership operation the pursuit of excellence and professionalism is what set Toyota apart from the competition.
The Toyota President's Award recognises those Dealers committed to levels of performance and customer satisfaction over and above Toyota's benchmarks in all areas of the Dealership.
Areas of performance benchmarks:-
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Satisfaction
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Parts & Accessories
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Business Management
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Sales
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Facilities
Dealer Of The Year
Toyota Regional Dealer of the Year
Dwyers Toyota have been the recipients of the prestigious Southern Region Dealer of the Year on numerous occasions. The team at Dwyers Toyota strive for excellence in all aspects of the day to day activities within the dealership.
The Toyota Regional Dealer of the Year Award recognises the most outstanding metropolitan and rural Dealer in each Region. To be successful requires commitment, planning and consistent achievement above target in all areas of operations and business performance.
Sales Excellence
Toyota Sales Excellence Award
Dwyers Toyota have been the proud recipients of the Toyota Sales Excellence Award every year since joining the franchise 1991, no small feat!
The Sales Team at Dwyers Toyota are renowned within the Toyota network as being amongst the best in the business, with many of our sales team being recognised by their "Toyota Sales Society" status.
The Sales Excellence Award is designed to recognise the best performing Dealerships in Australia in the areas of New Vehicle Sales and Customer Satisfaction.
Other
Customer First Award for Excellence
Dealership who consistently meet and exceed our customers' expectations will be recognised by the Customer First Awards for Excellence.
Customer Services Division Parts & Service Award
The Customer Service Awards for Excellence are designed to identify and reward the best customer service Dealers in Australia.
Business Management Excellence Award
The Toyota Business Management Excellence Award recognises and honours high achievement by the Dealership in compliance with Toyota's Dealer business management standards, and the contribution of the business manager to the ongoing success and growth of the dealership.
