Testimonials | Dwyers Gippsland

Testimonials

At Dwyers we pride ourselves on our Service To Customers and our willingness to go the extra mile to keep our customers vehicles on the road.

Please see a list below of some of our customers experiences of our outstanding customer service.

Great service I received from your Service Department

I just wanted to pass on some feedback about the great service I received from your Service Department.
I had the Prius in yesterday 27/6/11, getting serviced and was rung in the middle of the day to let me know that the car was ready to be picked up. I got caught up with a customer and Matt rang me at 5pm to remind me about picking the car up.
I didn't get there until 5.30pm and both Matt and Clint were still there patiently waiting for me. They were both still smiling and asking how the car was going now the cylinder issue had been fixed on a previous visit.
Being in a service industry I was really impressed with their attitude and willingness to do a little extra to help me out. It’s a long walk home to Lakes!
Please pass on my appreciation for an excellent customer experience.

Thanks, Ian

Service Worth Waiting For!

I recently had major repair work done by your service department and would like to take this opportunity to commend to you the excellent service I received.

My Landcruiser 100 series was with you for over 2 weeks whilst the motor was replaced and throughout this period I was kept well informed of progress by the Service Manager, Matthew. He rang me regularly with updates. He was courteous and genuinely interested in the project.

I was impressed by the professionalism and high standard of Matthew, other service staff and Steve, the mechanic, who undertook the actual work.

The vehicle has been returned to me in excellent condition and the work performed is of an extremely high standard.

On my behalf would you please thank all Dwyers staff concerned.

Regards

Ron McPherson

Please click here to view the original client letter.

It's so great that I don't have to polish my car anymore

Dear Mon,

I just love my ToyotaYaris & I love the window tint, paint, fabric and rust protection you added to my Yaris.

It's so great that I don't have to polish my car anymore and living in Lakes Entrance by the sea I rest assured that my Yaris is protected against the sea air, particularly since having the rust unit fitted I know there is no chance of my baby rusting.

The window tint is a hit especially in the summer as it keeps the glare out and I really notice that it keeps the car so much cooler.

See you at the next inspection.

Kind Regards,

Virginia Gerdtz

Please click here for original client letter.

We would recommend this product to other purchasers - Nu-Line

We would like you to know how very much we are impressed with the Nu-Line paint and fabric finish that we had done on our new RAV 4 Cruiser.

Already we have found the cleaning easier. This will be of utmost help with water restrictions and maintaining the value of the vehicle.

We would recommend this product to other purchasers.

R. and L Chapman
Paynesville.
29 November, 2008

Please click here to link to the original client letter.

Thank You!

I would like to take the time to thank all your staff @ dwyers for the fantastic service we have been given, especially Trent McKenzie, The whole process of purchasing our new 200 series was done without any drama what so ever . Nothing was ever a problem and the respect Trent showed us was greatly appreciated.

Thanks again and your name will be going forward to anyone who is thinking about buying a car.

Regards

Mary & Ron Gleeson

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Toyota Gives You More

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Mitsubishi Vehicles >> Passenger

Aurion

Landcruiser 200

LandCruiser 70

Rav 4

Tarago

Yaris

Prado

Kluger

Pajero

Triton

Great service I received from your Service Department

Service Worth Waiting For!

It's so great that I don't have to polish my car anymore

We would recommend this product to other purchasers - Nu-Line

Thank You!

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